Terms of Use

Terms of Use - Tecoyas

These Terms of Use ("Terms") govern your access to and use of the Tecoyas website (www.tecoyas.com, "Website")—including all content, features, products (handcrafted western boots, leather accessories, custom items), and services offered through the Website. By accessing, browsing, or using the Website (whether as a visitor or a customer who places an order), you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

1. Eligibility to Use the Website

To use the Website, you must:
  • Be at least 18 years of age, or have the consent of a parent or legal guardian (who will be responsible for your use of the Website).
  • Have the legal capacity to enter into binding contracts (in compliance with applicable laws in your jurisdiction).
  • Provide accurate, complete, and up-to-date information when creating an account (if applicable), placing an order, or communicating with our customer service team.
  • Use the Website only for lawful purposes and in accordance with these Terms.

2. Website Use Rules

When using the Website, you agree to adhere to the following rules to ensure a safe, respectful, and functional experience for all Users:
  • Lawful Use: Do not use the Website to engage in any illegal activity, including but not limited to fraud, identity theft, unauthorized access to third-party data, or violation of intellectual property laws.
  • Account Responsibility: If you create an account on the Website, you are responsible for maintaining the confidentiality of your username and password. You must notify Tecoyas immediately of any unauthorized access to or use of your account. Tecoyas will not be liable for any loss or damage resulting from your failure to protect your account credentials.
  • Prohibited Actions: You may not:
    • Modify, copy, distribute, reproduce, republish, scrape, or otherwise exploit any content on the Website (including product images, descriptions, logos, and text) for commercial or non-commercial purposes without prior written permission from Tecoyas.
    • Use automated tools (e.g., bots, spiders, crawlers) to access, monitor, or collect data from the Website, unless explicitly permitted by Tecoyas in writing.
    • Interfere with the Website’s functionality, including disrupting servers, overloading systems, or introducing malware, viruses, or other harmful code.
    • Impersonate another person or entity (e.g., a Tecoyas employee, another User) or misrepresent your affiliation with any person or entity.
    • Post or transmit any content that is defamatory, harassing, offensive, discriminatory, or violates the privacy or rights of others.
  • Content Accuracy: While Tecoyas strives to provide accurate and up-to-date information on the Website (including product details, pricing, and availability), we do not guarantee the accuracy, completeness, or timeliness of such content. Product images may vary slightly from the actual product due to screen resolution or lighting.

3. Intellectual Property Rights

All intellectual property rights in and to the Website—including but not limited to trademarks, logos, service marks, copyrights, patents, and trade secrets—are owned by Tecoyas or its licensors. These rights are protected by applicable intellectual property laws worldwide.
  • Trademarks: "Tecoyas" and any related logos or brand names used on the Website are trademarks of Tecoyas. You may not use these trademarks without prior written permission from Tecoyas.
  • Product Content: Product descriptions, images, designs, and specifications are proprietary to Tecoyas. You may not use, reproduce, or distribute this content for any purpose other than browsing the Website or placing an order (as permitted by these Terms).
  • User-Generated Content: If you submit feedback, reviews, or other content to the Website (e.g., sharing photos of Tecoyas products), you grant Tecoyas a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display this content for marketing, promotional, or operational purposes—without additional compensation to you. You warrant that any user-generated content you submit does not infringe the rights of third parties.

4. Orders and Purchases

Your use of the Website to place an order is subject to Tecoyas’ Terms of Purchase (separately posted on the Website). By placing an order, you acknowledge that:
  • You have read and agreed to the Terms of Purchase, which govern order processing, payment, shipping, returns, and refunds.
  • Tecoyas reserves the right to reject or cancel any order for any reason, including but not limited to:
    • Inaccurate or incomplete order information (e.g., incorrect shipping address, invalid payment method).
    • Product unavailability (due to stock shortages or discontinuations).
    • Suspected fraud or unauthorized use of payment information.
  • Pricing and product availability are subject to change without notice. Tecoyas will notify you promptly if a product you ordered is unavailable or if there is a pricing error, and you may choose to cancel the order or adjust it accordingly.

5. Limitation of Liability

To the maximum extent permitted by applicable law:
  • Tecoyas shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of the Website—including but not limited to loss of profits, data, or business opportunities, even if Tecoyas has been advised of the possibility of such damages.
  • Tecoyas shall not be liable for any damages resulting from:
    • Errors, omissions, or inaccuracies in Website content.
    • Interruptions to or unavailability of the Website (due to technical issues, maintenance, or third-party service failures).
    • Unauthorized access to or use of your account or data.
    • Delays or failures in order processing, shipping, or delivery (as governed by the Terms of Purchase).
  • The total liability of Tecoyas for any claim arising from these Terms or your use of the Website shall not exceed the amount you paid for products or services through the Website in the 12 months preceding the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless Tecoyas, its employees, directors, officers, affiliates, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
  • Your use of the Website in violation of these Terms or applicable laws.
  • Your breach of any representation or warranty in these Terms (e.g., submitting infringing user-generated content).
  • Your unauthorized access to or use of another User’s account.
  • Any disputes between you and other Users or third parties related to the Website.

7. Termination

Tecoyas reserves the right to terminate or suspend your access to the Website (or any part thereof) at any time, without prior notice, if:
  • You violate these Terms or any other policies posted on the Website (e.g., Privacy Policy, Terms of Purchase).
  • You engage in fraudulent, illegal, or harmful activity related to the Website.
  • Your account is inactive for a period of 12 months or more (Tecoyas may delete inactive accounts and associated data in accordance with the Privacy Policy).
  • Tecoyas discontinues the Website or any feature of the Website.
Upon termination, your right to use the Website will immediately cease. Sections 3 (Intellectual Property Rights), 5 (Limitation of Liability), 6 (Indemnification), 8 (Governing Law), and 9 (General Provisions) will survive termination.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of laws principles.
  • Informal Resolution: Before initiating any legal action, you agree to attempt to resolve any dispute with Tecoyas through informal means by contacting our customer service team at [email protected]. We will work in good faith to address your concerns within 30 days of receiving your inquiry.
  • Formal Disputes: If a dispute cannot be resolved informally, any legal action arising from these Terms or your use of the Website shall be filed exclusively in the state or federal courts located in Travis County, Texas, United States. You consent to the personal jurisdiction of these courts and waive any objection to venue in these courts.

9. General Provisions

  • Entire Agreement: These Terms, together with Tecoyas’ Privacy Policy, Terms of Purchase, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Tecoyas regarding your use of the Website. They supersede all prior or contemporaneous agreements, communications, and understandings (whether oral or written).
  • Modifications: Tecoyas may update or modify these Terms at any time by posting the revised version on the Website. The revised Terms will take effect immediately upon posting. Your continued use of the Website after the revised Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
  • Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
  • Waiver: Tecoyas’ failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision in the future.
  • Assignment: You may not assign or transfer these Terms or your rights under them to any third party without prior written permission from Tecoyas. Tecoyas may assign these Terms to any affiliate or successor in interest without your consent.

10. Contact Us

If you have any questions, concerns, or disputes related to these Terms or your use of the Website, please contact our customer service team:
  • Website: Submit a request via the "Contact Us" page on www.tecoyas.com, selecting "Terms of Use Inquiry" as the category.
We aim to respond to your inquiry within 2-3 business days and work to resolve any issues in a timely and fair manner.